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False Alarm Prevention Guide
Did you know that almost 80% of all false alarms
are caused by user error. Here are some easy steps you can take to prevent false
alarms.
Know what to do if you set of your alarm by
accident
 | Don't panic, there is time. |
| Enter your user code to disarm and reset the
security system. |
| Wait for the Telsco operator to call.
|
| Provide your name and passcard number to the
operator. |
| Do not leave the home or business until you
have spoken with an operator. |
Any person who has keys to your property must be
able to operate the security system. Contractors, house cleaning staff,
employees and friends who may enter your property must have a code to operate
your security system, and they must be practiced in its use.
Before you activate your alarm system
| Securely close and lock all protected doors
and windows. |
| If you are leaving your home, make sure the
door you leave by is closed tightly. |
| Keep pets, fans, heaters, etc. away from
motion sensor areas. |
| Know and rehearse the process to cancel an
accidental alarm. Anyone with your key should know this process.
|
| Know how much time you have after you arm your
system to leave and to disarm your system when you come in. |
Work closely with your security company
| If you have apprehensions about your system,
call us. |
| Test your system monthly, and talk to our
service coordinator regarding routine maintenance. |
| Contact us if you are planning any home
improvements or renovation projects. |
| Contact us prior to changing phone service.
|
| Contact us if you hire domestic help. |
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